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How to switch digital signage CMS platformsNo downtime

Published 2026-10-11 · By Musashi Technology Industry Co., Ltd.

Switching takes three steps: check your current devices, pilot on a few screens, then roll out in phases, all without stopping your ads. Depending on the device, you may be able to keep your current hardware.

Signs it is time to switch

With only a few screens, almost any digital signage system works. As your network grows, problems like these start to appear:

Three things to check

What to checkWith Tokyo AdCast
Can you keep your current devices?Supports devices running Android, Linux and many other operating systems. Depending on the device, you can keep it. Send us the model and OS, and we will confirm in advance
Can you migrate your data?Video files and your store and screen lists (CSV) can be migrated (see the table below)
Can you switch without stopping your ads?After a pilot on a few screens, we move the rest group by group. Until then, the rest of your network keeps running on your current system

If you can keep your devices, you only replace the software, with no new hardware to buy.

What you can migrate

ItemMigration
Video filesYes
Store and screen lists (CSV)Yes
Past play historyDepends on the formats your current system can export, so please ask us

To see what play data you can export after switching, see What is a proof-of-play report?

We will check whether your current devices work.Send us the model and OS, and we will tell you if we can support it.

How switching works

  1. We check your devices. Send us the model and OS, and we will tell you whether you can keep them.
  2. Pilot at a few locations. Switch a few screens first and make sure everything works as expected. The rest of your network stays on your current system in the meantime.
  3. Roll out in phases. Move the remaining locations over in stages, without stopping your current ads.

During onboarding, we set up your groups, initial videos and dashboard labels before handover. After launch, our support team is available to help.

What to prepare

Taking stock of these four things before you start speeds up the migration. You do not need all of them to get started.

Planning backward from your current contract's end date minimizes the time you pay for two systems.

FAQ

Will my ads stop during the switch?

No. After a pilot on a few screens, we move the rest group by group, so the rest of your network keeps running on your current system until its turn.

Can I keep my current devices?

Depending on the device, yes. Send us the model and OS, and we will confirm in advance.

Can you handle the initial setup?

Yes. Please contact us for details.

Summary

Try the dashboard yourself.With a trial account, you can register one screen and play your own ads.

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